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file encrypted – password forgotten

If you have encrypted a file with a password and forgot the password, or you have forgotten the password for starting GcMail Safe, we unfortunately cannot help you. Also we do not have the possibility to decrypt this file. It is best to save the password additionally encrypted on a USB stick. You should also use this possibility. This is also possible later from the program.

If you have encrypted the file with a password other than the master password, you should store the password additionally.

 

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