Support – informationen

Purchase our email program, we grant support – assistance via email and via our online form.

Note: Updates/improvements for our email program versions are always free and not in connection with our services. Information about updates will receive by email.
Please send us a request, we help gladly and quickly.


Support question


Your support has expired, or use the freeware – version please write us via our forum. This is operated by us and is available after registration available. Our freeware users can make your requests here, if you have a problem. Here it goes to the GcMail-forum



Please write us the support form if you need help. .

Note: You will need to register in the forum. You can not log in with customer data.



The FAQ page is available to the you in the English language still not be available. We create them at the time.


Additional note

For older versions, including full version 5, the support was discontinued. Also, it is not possible to install the current version of GcMail 9 on these old versions as they are not compatible with the new version 9. We do not offer support for our freeware version


Operating system Windows XP

Please note that the support for the Windows XP operating system has been discontinued by Microsoft on April 8, 2014. For more information, visit the Microsoft Web pag.